What makes you tick? What makes others tick? Helps to explain some of why people do what that do and say what they say. Gain invaluable insight and skill in effective communication, empathy, influence and selling.

True North programs are underpinned by the use of a very powerful “Thinking Styles’ diagnostic. More than thirty years of research and innovation stand behind the validity of the HBDI, which was developed in the 1970s by Ned Herrmann, then a manager at General Electric. The tool enables further understanding around; what makes you tick, what makes others tick and what makes teams tick. We help people discover how their own and others thinking styles impact business results, and then learn how to harness this understanding to reach the best outcomes- for their customers, for themselves, their teams and their organisations.

The 120-question HBDI assessment evaluates and describes the degree of preference individuals have for thinking in each of the four brain quadrants, as depicted by the Herrmann Whole Brain Model. Research has shown that everyone is capable of flexing to less preferred thinking styles and learning the skills to diagnose and adapt to the thinking preferences of others. Presenting informationin a way that recognises, respects and is compatible with different preferences, is crucial to meeting colleague and client needs.

The HBDI teaches you how to communicate with those who think the same as you and those who think differently from you. Once an individual understands his or her thinking style preferences, the door is open to improved teamwork, leadership, customer relationships, creativity, problem solving, and other aspects of personal and interpersonal development.